Avoiding downtime in liquid control systems

Sustainable win-win situations arise from channel partnerships. Not only the manufacturer of the products or components benefits, but also the distributor, and ultimately, even the end customers can reap significant benefits. Bürkert Fluid Control Systems and Pfefferl Industrietechnik have proven this time and again. The wholesaler and retailer has been distributing valves as well as measurement and control technology from the fluidics expert in southern Germany for over thirty years.

Their customers come from various industries and appreciate the geographical proximity, the wide range of products, the well-founded technical advice, and the good service. What is more, Bürkert not only supports its channel partners with technical know-how and training, but also steps up to the mark when it comes to developing bespoke solutions, promptly. Customers deploying liquid control systems benefit from short delivery times and secure supply chains. Moreover, a well-conceived spare parts management system can minimise production and plant downtimes.

Prompt repairs reduce production downtime

A customer in the dairy processing sector provides a perfect illustration of this. Several hundred process and control valves from Bürkert are deployed in a cheese production facility, some of which have been specially configured for the customer. If a valve develops a fault, it has to be replaced with a new, similarly configured valve.

However, configuration took time, potentially leading to longer delivery and downtimes. The authorised dealer therefore contacted Bürkert to provide a better solution for their customer. In collaboration, they came up with parts lists for the valves so that they could be repaired swiftly using the appropriate repair and tool sets. Since exchange and reconfiguration is no longer required, the downtime decreases and the customer benefits from higher plant availability.

About Pfefferl Industrietechnik 

The company, founded in 1988 and based in Lower Bavaria, specialises in hydraulics, pneumatics, industrial supplies, and cleaning technology with Lower Bavaria’s largest KÄRCHER centre. Due to its wide range of products, Pfefferl Industrietechnik positions itself as a comprehensive supplier and a competent partner for maintenance, mechanical engineering, industry, as well as small and medium-sized trade businesses. With a high-quality product portfolio, excellent stock availability, expert advice, a wide range of services, an in-house repair workshop, and a modern online shop, Pfefferl Industrietechnik offers an uncompromisingly customer-oriented service, quality, reliability, and expertise.